Customer service etiquette (for the customers, not the business owners!)

Customer service etiquette (for the customers, not the business)You hear so many people talking about how business owners should treat their customers, that “the customer is always right”. We’ll I’ve had one or two irritable customers so I’ve written this article with something different in mind: Tips on how to be a polite customer! :-P

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Recognising the sounds of another spoken language.

Recognising the sounds of a spoken language. Speech patterns & voice recognition.As far as most people are concerned, all foreign speech sounds more or less the same. When you are first learning another language, you can soon expect to identify people only by hearing their voice. In my experience, this important listening skill takes place within a matter of weeks or months, depending on the amount of exposure you’ve received.

This is because everyone has a unique voice, just like their fingerprints, retina/iris; all three can be used for biometric recognition scans:

I was exceptionally good at identifying actors in different roles by their voice patterns, especially when wearing some sort of disguise. Just recently, I identified [Read more →]

Cycle training in Tenerife